Oprah Winfrey Chai Tea

My Recent Experience With Starbucks

Recently my mother attempted to purchase the new Oprah Chai at Starbucks. Unfortunately the location she visited was unaware of what she was talking about . They sold my mom a box of Oprah Chai that was NOT FOR RESALE. I went straight to twitter and in less than 24 hours I received a tweet and an email from Starbucks. Today one of the executives from Starbucks called me and found out exactly what happened and where. He apologized and took full responsibility. He sent me @tweetacoffee which is a Starbucks gift card via twitter. I was pleased as punch he said he will also call my mom and apologize to her because she still does not have what she wanted, Oprah Chai Tea Latte. I love GREAT CUSTOMER SERVICE!!

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